Platform rules

01Accuracy and updates

Names, addresses, contacts, qualifications and prices must reflect reality. Do not create fictional businesses, duplicates or profiles in someone else’s name. Report closures, cancelled events and significant changes.

Jobs must identify the employer or intermediary, location and conditions. Housing must show the real price, additional charges and authority to offer it. Events must identify the organiser, date, location, price and attendance conditions. Do not conceal mandatory charges or unlawful requirements.

02What is prohibited

• Fraud, phishing, harmful links, illegal goods or services.
• Threats, harassment, hate speech and unlawful discrimination.
• Other people’s documents, private messages, passwords or sensitive details without a lawful basis.
• Copyright infringement, misleading images or false authority.
• Spam, mass duplicates, inflated metrics and bypassing restrictions.
• Buying reviews, self-reviews, pressuring authors or manipulating ratings.

Criticism or reporting a real problem is not in itself a violation.

03Paid placement and verification

Premium and VIP identify paid visibility. Payment gives no exemption from moderation and is not an independent recommendation. A data verification label or source link does not guarantee every service, financial soundness or all future conduct.

Ordering rules explain paid priority. Reviews are described separately; an editorial enquiry is not a public customer rating.

04How decisions are made

Editors consider content, context, evidence, both sides’ rights, severity and recurrence. Automated tools help detect spam and technical abuse; a disputed decision can be referred to a person.

We may ask for clarification or correction, warn, reduce visibility, remove material or block an account. Measures are proportionate to the circumstances. Where required, we tell a known recipient the basis, scope, duration and review options. Business procedures are also described in the Business terms.

05Report or request review

Use the reporting form with an exact URL and explanation. Unnecessary personal data and copies of illegal material are not needed.

For review, send info@whowhere.online the reference number or URL, reasons for disagreement and facts. We assess requests impartially. Rights to contact competent authorities and courts remain. For immediate danger to life or safety, call emergency services on 112.