Legal information

01Portal operator

Commercial Register entry: Krajský soud in Plzni, section C, file 44156. Check the details in ARES.

02Our role and responsibility

WhoWhere.online is a city information portal and directory of places, services, jobs, events, property and practical articles. Some information is prepared by our editors; other information comes from business representatives and readers.

Unless an offer expressly states otherwise, we are not its seller, service provider, employer, landlord or organiser. You agree the terms of a purchase, service or attendance with the relevant provider. This does not exclude our own liability under applicable law.

03Single point of contact

info@whowhere.online serves users, businesses, public authorities and enquiries under the GDPR and Digital Services Act (DSA). You may write in Ukrainian, Czech or English. People handle enquiries; you do not have to rely exclusively on an automated chat.

For specific content, use the content reporting form. General questions and suggestions belong on our contact page.

04Which document do you need?

• Terms of use — access, accounts, content and responsibility.
• Business terms — applications, plans, payment and paid placement.
• Privacy and cookies — data, retention and your choices.
• Platform rules — moderation and review.

The terms of a confirmed individual order supplement these general rules. Mandatory law takes priority.

05Applicable law and your rights

The operator’s activities are governed by Czech and EU law. A choice of law does not deprive consumers of mandatory protection under the applicable law of their country of residence.

For personal data matters, you can contact ÚOOÚ. For DSA matters, contact ČTÚ or the competent coordinator in your EU country. Your right to seek a court remedy remains.